WhatsApp / WeChat: +86 151 060 93092


» FAQ’s

Question 1: How to know your price?
Answer: Please send us an inquiry for the jewelry price with your email address or other contact information, like facebook, whatsapp, skype and wechat. One of our staff will get back to you as soon as possible.

Question 2: How to pay for my order?
Answer: We accept western union and bank transfer. 50% deposit and 50% before shipping – we will make video and photos of the the products to confirm with you before shipping. For small orders, you will need to pay in advance. For larger orders, the payment terms is negotiable.

Question 3: Do you make jewelry for personal buyer or only for wholesaler?
Answer: Actually many of our customers are personal buyers. You can order fine quality brand jewelry for your family, friends and yourself at factory prices. Even it will be great if you are a jewelry re-seller. Surely the price for wholeslaers will be a bit better. If you are a jewelry resellers, please don’t hesitate to contact us.

Question 4: Does it come with original brand box?
Answer: Yes it will come with original packaging and certificate.

Question 5: Can I see more pictures of your work?
Answer: Sure please contact us at whatsapp / wechat: 0086-15106093092 for more jewelry pictures and videos of custom gold jewelry and diamond jewelry made by our factory.

Question 6: What logistics do you use? How much postage?
Answer: In order to ensure product safety, Cmpjewelry.com will be free distribution through DHL.

Question 7: How long will i receive the order?

Answer: Usually, your order will arrive in 5-7 days.

Question 8: How do I know when my order has shipped?
Answer: Once your order has been shipped, Cmpjewelry will send you an email notification with a tracking number. You will be able to track your order at all times until your package reaches your door. At Cmpjewelry, we value your purchase and its safe arrival; therefore, a signature is required upon delivery, please arrange an eligible recipient to sign for the package.

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